Roof Insurance Claims Made Simple

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Excellence in Protection for Every Roof

For all your roofing needs, from detailed inspections to expert repairs and complete replacements, trust our expertise. Contact us today for reliable solutions and peace of mind.

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I know dealing with your insurance company can feel like a headache. There is a lot of paperwork, and the process is not always clear. What many homeowners do not realize is that when a roof is damaged, it often qualifies for a full replacement under insurance.

Our job is to make that process simple for you. We handle the claim from start to finish by working with the adjuster, taking care of the paperwork, and making sure nothing gets missed. In the end, you get more than coverage. You get a new roof that protects your home, improves its look, and adds value for years.

1

Inspection

When you call us, an NFR project manager will come out to inspect your roof. We inspect all the roofing materials, including flashing, underlayment, and ventilation. We take photos and notes to create a detailed report, which we use to report to your insurance company.

2

Claim Handling

Next, we will take our report and file your insurance claim. From there, the project manager meets with the adjuster, handles the paperwork, and ensures every detail of the damage is included. We represent you throughout the process so you get the full coverage you deserve.

3

QUALITY WORKMANSHIP

Once your claim is approved, we schedule your roof installation right away. Our crews handle the replacement using top-quality materials, and your project manager stays on-site to oversee the work and answer your questions. As GAF Master Elite and TRI certified professionals, we install every roof to the highest standards, giving you lasting protection and peace of mind for decades.

See What Our Customers Are Saying

Lucero C.

Lucero C.

Armando with National First Response was great to work with, knowledgeable, and helped us through the whole claims process when doing our roof. Would definitely recommend.
Virginia F.

Virginia F.

Great company! Roof looks great. We really like to thank Brandon Michel for doing such a good explaining and guiding us through the process. Jackie garcia was also great.
Cathy S.

Cathy S.

From C Sonive Guy & Ricardo are a blessing! Being an elderly disable woman, my bathroom needed remodel. Both of them were friendly, knowledgeable, & took a lot of pride in their work. I would recommend them. Thank you!
Stephen B.

Stephen B.

Rick and his crew from National First Response did an amazing job painting our building and surrounding walls. The transformation is breathtaking. I would highly recommended them!
Rose R.

Rose R.

Nicole is such an amazing person, her dedication, professionalism and representation of the Company is outstanding. Nicole always made sure that we were informed and kept in the loop every step of the way. Thank you, The Rodriguez family
Rebecca B.

Rebecca B.

We had NFR do a bathroom remodel for us. Their team was professional, courteous and did top notch work. They used a couple of subs (tile, custom vanity, shower glass) and they were also professional and courteous, and timely. The project included demo-ing a shower to enlarge it, installing new tile and glass walls. They also installed a new vanity and linen closet, tiled the floors, and installed a barn door. NFR was very patient with our process, and allowed us to add tiling the master bedroom and closet to match. We even had a kitchen pantry add-on to the scope. Eric Walters, our construction supervisor, was communicative and creative with problem solving. Here's a pic mid-stream, although its hard to do the work justice with a picture.
Cheryl M.

Cheryl M.

Everyone at National First Response were so helpful in getting my roof replaced! They had quite the job with the insurance company! But they did it! They completed the job in 1 day! My roof looks great! And the crew was so respectful and the clean up was amazing! I would definitely recommend this company!
nina

nina

Amazing service overall! Dane was very professional and answered all questions that I had.
James S.

James S.

The entire First Response team was both professional and educational in their repair of my water heater problem. My unit 'blew' and the team responded with quick service and repair of the damaged area...advising me of the process every step of the way......and they we always on time. They wore their masks, as expected, and did a complete and thorough job. Nicely done!!!
Sharmen R.

Sharmen R.

These guys are wonderful. They are quick, responsive and nice. I refer them to my clients all the time and they never disappoint.
Chuck H.

Chuck H.

Steve did a great job. He was detailed in the repair and left our bedroom completely clean. Thanks Steve!!
Joe P.

Joe P.

Very helpful all though the process
Robbie I.

Robbie I.

Rick, Jeremy and David expertly restored and transformed our kitchen cabinets after our home was flooded. They carefully tented off the entire kitchen and garage to have a dust-free work zone . They took painstaking care to ensure a “perfect finish” in painting our kitchen cabinets (taping off everything, sanding, priming, and sanding again between each coat) - extremely tedious work! Their collective professionalism resulted in a beautiful kitchen that looks brand new. We are thrilled! Jon and Robbie Ierley
Michele B.

Michele B.

Wow - these guys are FANTASTIC! Excellent work ethic, super polite, CLEAN, professional, and the quality is superb!!!! Rick & Robert ROCKED repairing post storm damage -thanks for giving me my home back (even prettier than it started)!
D L.

D L.

After a major storm came through, I got in contact with Albert Bronson at national first response. Albert was very prompt and informative and helped me navigate the entire process of getting my roof replaced through my insurance company. I'm very pleased with my roof and I would definitely recommend Albert as the Project manager for any of your Roofing or Restoration needs. Thank you very much national first response For your Professionalism. 6 Stars.
Joan S.

Joan S.

What a breath of fresh air Vinnie was. He was honest and kind and saved us a lot of money. It is so wonderful to find an honest, truly helpful company. Thank you, Vinnie.
Derek E.

Derek E.

Talk about making a stressful situation easy . It took one phone call and they handled the rest . From start to finish I had trust in them to get it done right
Ernie H.

Ernie H.

My step son hired this company after they showed up at his house and offered to board it up after a fire. They are currently working on finishing it. It is a big job, and we have put our trust in National first response. Will post a pic when completed.
Dawn F.

Dawn F.

The team of roofers arrived a day earlier than expected and it was GREAT! They returned bright and early the following day and continued where they left off the prior day. They are courteous and friendly along with being efficient and very tidy. They took the time and effort to ensure that my pool was well protected from any possible debris. They did a fantastic job removing the old roofing and installing the new one. They took special care filling in the opening where my old swamp cooler used to be located and roofing over the spot. They painted the old vents and installed new ones to replace some of the old ones that needed replacement. We are extremely happy with the entire company from the roofers and Project Manager Brendon to Brooke in the office. She answered my questions and kept me posted throughout the entire process. I highly recommend National First Response Roofing Division to anyone needing any roofing needs taken care of. Dawn Farmer and Wes Woodrum
Michael a.

Michael a.

Both of their representatives were very helpful and professional in explaining what they were about and the quality work that they do! They went beyond of what they said they would do, with awesome results! More than satisfied!
Kristi H.

Kristi H.

NFR gets 5 stars for PHENOMENAL FOLLOW-UP, being patient and accommodating with my schedule, and completing the job! Additionally, all of the guys were very professional and friendly.
Shelby D.

Shelby D.

Man where to start, this company not only completed exceptional work but really went above and beyond. Eric was so easy to communicate with and got right back to me. My 89 year old grandmothers door was damaged due to a storm and they installed a new door in 1.5 hours with a new frame. They even came the next day to complete the work. The results are amazing and now I will not have to worry if she is safe at her home. I would recommend them to everyone and anyone. Thanks for everything!
Melissa G.

Melissa G.

I had such a great experience from beginning to end with our roof installation with National First Response Roofing. Grace, the Project Coordinator, was always available when I needed her, kept me up to date with the progress of the installation and made me feel comfortable through the whole process. They did great work and I would use them again. I recommend using them to anyone needing any type of roof work.
Paul W.

Paul W.

National First Response did quality work in a timely manner and Grace Bernard the project coordinator who helped us was an absolute joy to work with. She made sure we were well informed throughout the entire process explaining how the everything worked and what our options were. As well as answering any questions we had promptly. It was such a a load of our shoulders. She took a potentially nebulous and stressful situation and made it pleasant. I highly recommend working with National First Response!
Andrea M.

Andrea M.

Found this company on the Heros for Hire group. Though they are not firefighters, they responded quickly and their team handled my remodel with amazing speed and high quality work. They worked with my schedule and were reasonably priced for the work I had done. I'll definitely use them again for future projects.
Melissa

Melissa

National first response did a great job on my water softener flood damage reconstruction. I would recommend them to anyone.
Tammi D.

Tammi D.

My Mom met Preston from First Response at a Home and Garden Show in Phx. She was telling him about my roof situation. He told her not to worry, that they would take care of me. Preston came over and was so nice. Long story short, thanks to everyone who helped my claim, I now have a new roof. Nicole Sullivan was at the end of everything and helped push everything through. She was so kind and patient with me. The roofers were also very professional and did an excellent job. I would give them 100 stars but their work, kindness, persistence and professionalism all speak for themselves. Thank you to everyone for everything you did to help me out! YAY FIRST RESPONSE ROOFING!!!!
Loren O.

Loren O.

National First Response made my first-ever roof replacement process very easy for me as a new homeowner. They were very patient and worked with me according to my schedule. Nicole is very sweet and helpful. Will definitely be using them in the future and will recommend them to friends and family.
elizabeth h.

elizabeth h.

Definitely well deserved 5 stars!!! Thank you all so much for your help, especially Christina! Thank you for being so patient with me and making sure all my questions and concerns were taken care of! Wonderful company!!!
Patricia B.

Patricia B.

Seems like a very well run company. Eric and Chris were extremely helpful in helping us with our countertop.