I have own multiple commercial buildings including Auto I can save for a fact that Guy Bond and Eric Walters are the reasons why this company are so successful. On top of being extremely sincere they have what most companies don't have and that is a little thing called follow through. There motto of trust and verify I must say that I have stolen and used it in my business. The turnaround time was absolutely amazing and everything was handled 100% up to par. I had a severe water leak that was taken care of in a timely manner. I believe he's the manager but Eric was a perfectionist and Guy Bond couldn't have been more like family. I recommend this company to anybody five stars if I could give it 10 I would again thank you guy and Eric

So where to start. A few months back, during our atmospheric river rain, I developed a roof leak. I live in a patio home with a flat roof. I went on Angie's list and selected four contractors to come out and give me a quote for roof replacements. Each one went up on the roof and saw a pot of gold and wrote their quotes. Why was I shocked? I didn't know what I was going to do. I then got a call from Brendan from National First Response as he saw my requests on Angie's list. He asked me if they could come out and look at my roof. I said sure. We got up on the roof and started looking around and he brought to my attention that my roof had major hail and wind damage, so we needed to contact my insurance company first and get an adjuster out to look at the roof. The insurance adjuster looked at my roof and agreed with Brendan. The insurance company wrote up their quote of what they said they would pay to do the needed work of replacing the roof. Nicole in the office was my go-to person to set up scheduling. She did a fantastic job of keeping me informed of all aspects of the work. She made me feel comfortable with all the work that was going to be performed on my house as this was no small job. She made me feel very confident that no corners were going to be cut regarding my roof repairs. Nicole scheduled the start date and sent Michael, the project manager of this job, out to go over with me the aspects of the job. Fantastic young man! The crew showed up on time and got right to work stripping the roof. Once the roof was stripped, they discovered the wood decking was damaged. Nicole said don't worry, Michael was getting photos and they were submitting an additional damage report to the insurance company. They followed up with my insurance company to get the approval for the decking replacement. Now mind you, not all insurance companies are alike. They also worked with me to replace the fascia along the edge of the house and to bring the patio roof and laundry room, which was flat, to conform with the rest of the roof at a fair price. Bottom line, if I could push the golden buzzer on National First Response I would. Thank you, Nicole on giving me a five-star confidence of your company, Michael for being extremely professional in your work and crew and also your crew, who did an excellent job in craftsmanship. I guess I don't have to say that I highly recommend this fantastic company, which is rare in this day and age.

Phil came to the door one day Ask in about our roof the name of this company is national first response. They replaced our roof after speaking him for a long time He was so respectful And you're needs the company replaced our roof and did the most awesome job. He directed me to nicole, nicole was the Go to person whenever I had an issue which I never did. They didn't awesome job I couldn't ask for anyone better. I want to thank the company for the best results. And I'd recommend them highly

Excellent to work with. Amazing Communication. Always updated us with all that was going on. Michael took amazing care of us / everything. He made it so easy & Absolutely no stress! The whole team was great. Job was done clean & friendly. Our roofing looks awesome.

The entire staff works very hard and always give an air of wanting to help. I cannot recommend enough.

Had a great experience with national first response Grace was my contact throughout the whole process and she is amazing and very on top of everything! Thank you!

We were very pleased with Eric's knowledge, follow-up on questions and diligence sourcing materials. Client satisfaction was a clear focus.

Man where to start, this company not only completed exceptional work but really went above and beyond. Eric was so easy to communicate with and got right back to me. My 89 year old grandmothers door was damaged due to a storm and they installed a new door in 1.5 hours with a new frame. They even came the next day to complete the work. The results are amazing and now I will not have to worry if she is safe at her home. I would recommend them to everyone and anyone. Thanks for everything!

They arrived on time they were very polite and very considerate. They also cleaned up. My backyard. Better than I had it thank you so much First Response.

The project manager, and all of the crew were excellent! No problems at all & would recommend them to anyone!

After that tornado/microburst in September of 2023, my roof sustained some major damage. Kyle Cordova did a free inspection and gave me a detailed report of the damage. He also called the insurance company with me and established NFR's involvement as my contractor. Kyle worked directly with the insurance company to get everything covered. I also door damage from th3 same storm so Kyle connected me with the right division within his company to get that fixed as well. At my house, we have quite a few animals and I explained to Kyle about the care that needed to be taken for their health and safety. This was relayed to Justin, who was the on-site project manager. There was a miscommunication with the crew on site that led to an issue. One call to Kyle and Justin took care of it, and there were no further issues. I am very happy with the end result and how my roof looks. There was a delay, on my insurance company's part, on getting my door done but that is now in the works as well. Nicole, in the office, has been fantastic to work with on the payments from the insurance company and my deductible. Overall, I would absolutely recommend this company. The customer service, and care, that I have received has been top notch.​

We had water damage from a drain pipe inside our outer kitchen wall. Our plumber called National First Response, they came within an hour to access our damage, and started the restoration process the next morning. From the workers who tore out our cabinets, those who handled the water issue, to the workers who finished the restoration, they were all very friendly and professional, and on time. Eric was always readily available when I called with questions, and patient. Also Alan and Rick. Thank you for a job well done!

What a refreshing experience after having a disappointing and expensive experience with another roofer. These guys were First Class. From Price, to Promptness, to Professionalism, Everything when as Promised. And my roof was a mess. The clean up was also amazing. Brandon, the Project Manager took care of everything so I was extremely happy with the job and the guarantee on workmanship. (10 years) Thanks to all involved .

National First Response did an amazing job on the mitigation and repair work within our home as a result of a drain leak that created significant damage. They were very professional, extremely punctional, and the quality of work was outstanding. Would highly recommend them for any type of mitigation and home repair work requiring quality service. Thank you !!1

Eric and his staff were very responsive and professional. They did what they said they would and the job turned out beautifully. I would recommend them for any job they want to do.

The team was very professional and did a fantastic job of restoring my garage ceiling. It looks just when I bought the house! I definitely recommend Nation First Response.

National First Response's representative Bianca Peterson made what was a very stressful project into a pleasure. Not that replacing a roof can every be a pleasent experience, her experience, patience and working directly with our home insurance made it easier for us. The staff replacing the roof were amazing, professional on time and took about 2 day to complete the entire roof. I also work from home, yest the first day was very noisy, felt they mauy come throigh the roof, but expected with the amount fo work that was being done. The second day, all I heard were the nailing and that was not as bad. Bianca was on top of everything, communicating to the insurance company and patiently explaining to us what was going to take place and what she needed from us, etc. We are very satisfied with how sooth this all went!

We had a roof assessment done by NFR and were so pleased with their professional and thorough procedure. Turns out we don’t need work done for several years most likely. I was very impressed how readily they shared that info, gave me a thumbs up on my current roof condition, and zero pressure for a sale. We will certainly be reaching out when we do need work and recommending them to friends in the meantime! Our friends had them replace their roof and had a great experience. Thanks, Grace, for very quick correspondence!

Our project was well coordinated and ran very smoothly. Communication with the company representative Grace was exceptional.

Rick did a great job and was very respectful of us.

I am terrible with names, but Nicole, Mikey and all the rest of the folks at NFR were a pleasure to deal with. The crew showed up around 7am and they stripped my roof to the deck and finished applying the new roof by 5pm. They cleaned up all the debris including nails and the roof looks great! They worked with my insurance Co. to ensure all damage was identified and all repairs were approved up front.Highly recommended if you are looking to replace your roof.

Every person I interacted with at National First Response was professional, responsive and competent. The project manager, Cory Schmitz guided me through the entire complicated process. That means a lot, especially when an insurance company is involved. When there was a mistake, (We all make mistakes from time to time.) Cory made sure he fixed it with a minimum of inconvenience for me. The craftsmen, especially Jeremy, who put our kitchen back together, matched Cory's degree of quality work and customer service. I wholly recommend National First Response!

I was pleased with James Lugo of the roofing division in getting or roof replaced in a timely manner. The crew who did the replacement were friendly and courteous and cleaned up after each day. Overall we are pleased with our results. Bill Eaton

These folks were a great help in getting our roof replaced after a hail storm. They identified the damage and helped through the entire process, including assisting with the insurance claim. Nicole was especially great at keeping the project moving and keeping me informed through the entire process. Thanks, everyone!

I can’t say enough good things about National First Response. After a large storm caused damage to our roof, they came out quickly to assess everything and immediately put us at ease. From the very beginning, they walked us through the entire process step by step and handled the insurance side of things with professionalism and persistence. When the insurance company and adjusters initially tried to say the damage could be repaired instead of replaced, National First Response truly went to bat for us. They advocated on our behalf and fought to make sure we received a full roof replacement — something we’re incredibly grateful for. What really set them apart, though, was the care and empathy they showed during a stressful personal time. My wife was scheduled for major surgery, and the team worked efficiently and proactively to ensure the claim process, insurance back-and-forth, and all roofing work were completed before she returned home from the hospital. Knowing there would be no contractors coming and going while she was recovering allowed us to focus fully on her healing, which meant the world to us. Grace was fantastic to work with — clear, responsive, and communicative every step of the way. James and his crew did an incredible job on the roof itself, with top-notch workmanship and attention to detail. If you’re looking for a roofing company that’s knowledgeable, relentless in advocating for their customers, and genuinely cares about the people they’re working for, I highly recommend National First Response Roofing. They exceeded our expectations in every way!

Every employee we met went above and beyond in their job capacity to make sure we had the most up to date and safe replacement journey. My family will refer to them every time. Hands down the easiest construction job ever.

excelled demo to start restoration project by two very efficient and nice young men

Thank you, National First Response. Kayla is awesome! I am very impressed with the professionalism and quality of work. I will recommend NFR to my family and friends.

I just can't find the words to express my gratitude for this incredible company! I had a water leak problem that went into my walls and onto my carpets in my basement, being a widow I was in panic mode ! Chris Owens and his awesome team from National First Response, reassured me they would take care of me , and I was not to worry! What a blessing when in a little over a week, with the most professional, hardworking, thoughtful men, my basement is more beautiful then I could have ever imagined ! Chris was right, when he took over, my anxiety and problems were gone ! I want everyone to know how happy and blessed I feel ! Thank you with all my heart! Laura Gunnell

These guys did a great job replacing my roof. They came out quickly, to asses the damage. They even walked me through filing the claim. Every step of the process they helped with. The crew came out early in the morning and had our new roof completed before the end of the day. Thanks for all the help!